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Welcome to customer service
Phone: + 46 8 758 25 20
Open: 08:00 - 12:00 (CET)
Contact us




01. Customer service 04. Zoo Live 07. Sizes 10. Staff
02. FAQ 05. Track your order 08. How to shop 11. Contact us
03. Terms & conditions 06. Washing 09. About Zoovillage




06. Prolong your clothes' life!

Folllow our advice and washing won't feel like russian roulette anymore...



Wash right
Always consult the washing instructions on your clothes.

Keep it cool just right
The right water temperature is printed in the wash-tub symbol.

Don't mix colours
Sort the clothes according to color. Never mix white and colored garments.

Prepare your clothes
Empty all pockets. Close the zipper and unbutton all the buttons. Turn all garments inside out before washing.

Easy on the detergent
Don't be too generous with the wdetergent. Your favorite sweater will not get any cleaner, but excess detergent will remain in the sweater.

Removing stains
Most stains disappear when washed. Please note that stains should be dissolved, not rubbed away. If you notice a stain try to remove it right away, before it has dried in.


Take it easy with fleece
Do not under any circumstances use a rinsing/softening agent when washing a fleece garment.

Keep the colours
Non-bleached garments should not be washed with washing powder containing optical whitening agents / bleach.

Take your clothes for a spin
Most garments tolerate a short spin dry. Garments that hold a lot of water should be spun dry, otherwise they easily get out of shape when drying.

Dry wash is a myth
If you need to hand wash a garment you have to make sure the washing powder is completely dissolved. Never sprinkle washing powder directly on the garment.

Prewash=overkill.
Only really dirty garments need to be pre-washed.

Wool is difficult
A garment made of raw wool will shrink if you tumble dry it. Never dry white wool garments in direct sunlight - they might turn yellow.
Don't top up
Fill your washing machine just right: not too much, not too little.

  Washing symbols

     

Wash in filled machine. Adjust to correct temperature. Normal spin dry.




     

Gentle cycle. Adjust to correct temperature.




     

Wash in half-filled machine. Spin dry 1 minute.




 

Hand wash, do not rub or twist the garment.

 
Do not wash in water.




 


 

Do not use Chlorine bleach.

 
Chlorine bleach may be used.




 


 

Can be dry-cleaned.

 
Can be dry-cleaned. The letter corresponds with the proper chemical fluid.




 


 

Do not dry-clean.

 
Should be dry-cleaned. The letter corresponds with the proper chemical fluid.




 


 

Should be dry-cleaned. The letter corresponds with the proper chemical fluid.

 
Should be dry-cleaned. The letter corresponds with the proper chemical fluid.


  Drying symbols

 

Tumble dry.

 
Tumble dry. Low temp.




 


 

Tumble dry. Medium temp.

 
Do not tumble dry.




 


 

Dry flat.

 
Drip dry.




 


   

Hang dry.

   

  Ironing symbols

 

Hot iron for cotton, linen, viscose.

 
Warm iron for polyester, wool.




 


 

Cool iron for synthetic fibers, nylon.
 
Do not iron.




 




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Zoovillage AB, Rehnsgatan 5, 113 57 Stockholm, Customer Service: +46 8 758 25 20, Contact us by email, 24/7 © 1989 - 2007 Zoovillage AB



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